Voices from the White Working Class Community in Manchester

“The working class were always giving back. My mother used to say, we come from Givington because they were always giving back.”
96-year-old resident, Higher Blackley, Manchester

At first glance, the Open Society Foundations’ new reports examining Europe’s marginalized majority populations sound like an oxymoron. Even more so, perhaps, when one of the populations is the British white working class community of the Higher Blackley ward in the north of Manchester. At the last census, 80 percent of the ward identified as “white British,” which makes for a very crowded margin.

But through this research focusing on predominantly white communities in six western European cities (Aarhus, Amsterdam, Berlin, Lyon, Manchester, and Stockholm), we demonstrate that marginalization, be it economic, political, social, or cultural, is not a phenomenon reserved for minority communities. Segments of the majority can be disenfranchised and excluded too.

The Manchester study, among the first of six to be released, builds on our Muslims in EU Cities research, which showed that the voices of white communities need to be heard when we discuss social cohesion and participation. What are the experiences, what are the opinions, what are the concerns of people who are the mainstream of society in cities like these? How do they feel about living in 21st-century Europe?

All too often the white urban majority is demonized and stigmatized by the media (see Benefits Street for example) or misrepresented by opportunists on the political extremes. There is a moral component that is never far away when these communities are discussed. They are “problems”—hostile to outsiders and beset by crime. If the residents are racist, work-shy and benefits-dependent, then solutions surely lie in changing individual behavior. From the ground, as the report shows, the view is very different. 

Higher Blackley is a particularly powerful example of how de-industrialization has affected the working population of Britain. Imperial Chemical Industries used to make dyestuffs here, and pharmaceuticals like the antiprotozoal drug Atebrin and the malaria medication Plasmoquine. At its height in 1961, the ICI plant employed 14,000 people, more than the entire population of the ward in 2011, but nearly all the manufacturing jobs have gone. “It was easy to get a job; there was industry all over the place,” says one of our interviewees. “There’s no mill now,” another resident says, “but there is a Sainsbury’s [supermarket chain].” Where there are jobs, they are concentrated in the service sector where low pay is endemic.      

Unemployment and the number of benefits recipients are relatively high in the ward, and there are low levels of academic attainment and qualifications. Where the stereotype would look for a lazy and feckless population, we found a strong work ethic that includes people on benefits.

They want to work, but the jobs have gone and opportunities, especially for young men and women, can look bleak. “For one job there’s like a million people applying for it,” says 15-year-old Paul. “You’ve got more chance of winning the lottery.” Even those in work have seen real wages decline significantly. For 35-year-old Carl, “Working class nowadays, you’re struggling anyway.”

Everywhere we looked, in education and employment; housing, health and policing; and in participation and influence, we found gaps between the perception of the community and the reality, and sometimes the misunderstanding was on the part of the residents themselves.

There are a high proportion of people living in social housing in Higher Blackley. While policy has often aimed at breaking up concentrations of social housing, our respondents showed there are extremely strong family and community bonds in social housing that provide support systems that can ameliorate economic hardships. If these systems are seen to be challenged by “outsiders,” particularly immigrants, there can be tensions when housing inventory is scarce. Housing allocation is often seen to be unfair, benefitting immigrants at the expense of locally born people, even when this is not the case.

This perception of unfairness was articulated in some of our focus groups. People also spoke of positive everyday interactions with newcomers. Manchester has made strides to make its housing decision-making process more transparent, as better communication and information can reduce damaging hearsay. As one participant notes, “It’s that sort of speculation that causes tension.” Out of that tension can arise feelings of resentment, which respondents are aware can be misinterpreted. “We’re not racist,” says one, “just resentful.”

Inclusion is not a zero-sum game where the inclusion of one community comes at the exclusion of another. But the erosion of generations of social cohesion that happens when jobs and traditional networks of social security disappear at the same time is genuinely felt. There is a lack of access to opportunity. There are many poor health outcomes for local people. Political promises have been made and broken, creating a lack of faith in mainstream parties and a general disengagement from the political process. What it adds up to is the sense of exclusion, which is another word for marginalization.

Higher Blackley remains a community whose members have a very strong sense of place and often a tighter bond to local than national identity. As someone who was born in the north of England and grew up in Chorlton-Cum-Hardy in south Manchester, there was a lot of the report I recognize, but more with which I am not familiar at all. I left Manchester at 18 to go to university in Sheffield, and other than a period working in the Manchester Welfare Center, I’ve lived away ever since, in places like Mitrovica in Kosovo, Skopje, Kandahar, and Kabul.

From these perspectives, my view of the UK has been of a country that has been at the forefront in responding to change and a place that people look up to in terms of best practices on social cohesion and integration. It is a country that minorities want to move to because you can be different and respected for that difference.

In some of the other countries we are studying—Denmark, Sweden, the Netherlands—the narrative on diversity and difference is still being formulated, and populism has been the response that threatens to undermine the social contract. If governments and the media continue to misrepresent, stigmatize, or pit marginalized communities against each other, then the demise of a well-organized and integrated society might be a self-fulfilling prophecy.

The conversation on white working class and marginalized communities needs to be reframed. Policy makers should hear the citizens’ real experiences that are not swamped in rhetoric or data. The local community needs to feel that the government represents them and that they are not excluded from discussions on issues like education housing, jobs, and immigration.

Higher Blackley is neither the most deprived nor the most affluent area of Manchester, yet there is real need here. As of 2010, there were 1,405 children living in poverty in the ward, many concentrated in the same social housing or estates that show the highest levels of unemployment, high numbers of people of benefits, poorer health, and low levels of average pay.

Higher Blackley is a very resilient community and there are similarly strong communities in Aarhus, Amsterdam, and other cities we studied. The social insecurity and powerlessness we heard needs solutions that address the whole system that produces it, and which builds upon these capabilities that already exist within communities.

People have found simple solutions to many everyday problems that have allowed them to survive difficult circumstances. They ask if a neighbor wants a hand. If someone is ill, they’ll pop in and help. None of this is anything the people of Higher Blackley don’t already know. As one 96-year-old resident of Higher Blackley says, “The working class were always giving back. My mother used to say, we come from Givington because they were always giving back.”

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Many people in East Manchester feel marginalised and have little in the way of having there voice hear by the powers the be. The community has changed drastically over the last 20 plus years with a large increase in the none British population, not always for the better. People are in fear of specking up due to not being seen as P.C. Language barriers and cultural differences make it difficult in some case to communicate easily with your neighbours. Lack of services, meaningful decently paid job, decent housing, opportunities to training and education and the impact of governments social policies all add to the notion of marginalisation of the working class.

Local councillors, local polices, fire officers and local authority offices educationalist town planners community leader ect need to be more proactive in making face to face contact with the general community. There should be more local open public forums that are warm and inviting to enable community members to attend and to feel that they are able to honestly voice their opinions , views and concerns with out fear of being ridiculed for not using the right language. Such meetings need to be published so that people know wheb and where they are. As there are some local community meetings but unless you know who goes or are part of the group it is difficult to find out about them.

More has to be done by the trade unions to get in to workplaces and stop the exploitation of the workers such as those working for private care providers. People young and older should be educated in the benefits of getting involved in local politics and community groups as well as joining unions. These are the mechanisms of making your voice heard. More has to be done in schools and colleges also to develop young people understanding of how politics (large and small P) impact on their lives. One of the biggest mistakes by the council and government is the dismantling of statutory youth and community services who's role was to help enable young people and communities to have their voice heard.

Local industry mainly manufacturing has disappear and been replaced by low dead end jobs, second hand. pound shops fast food and hair/ nail saloons. Governments have been happy to sell off our industries to foreign investor who then move the business out of this country to others where there is unregulated cheap labour and very little in the way of employment rights and health and safety all in the aim to increase profits and share holder bonuses. such Cadbury's Car manufacturing, steel, chain manufacturing, Pump Engineering etc.

Giving people a voice in quality media, without patronising, is important. More important is trying to make those in elite positions, including media, largely southeast-based, of the reality of life in other regions. Can this increase empathy? Or political responses? I don't know. But ten out of ten to Simon Kuper in the FT who has done his best to give this an airing (and a very honourable mention to Owen Jones).

The research found very similar issues that you talk about from people in Higher Blackley (which I realise is not too far at all from East Manchester and shares many of the same characteristics). In terms of solutions, you raise really interesting points. The importance of politics and how this shapes people’s lives is something that we hope to contribute towards a debate about how we can improve upon. This report is the start of this discussion, and not the end. There was a mixture from different people who we spoke to, which included a lack of knowledge about formal politics, apathy and disillusionment. This is something that it is important to address, as well as improving how politics, institutions, the media and public services engage with working class communities in a two way process.

It's really weird to look at these movies for me. I am from former central-European soviet satellite country, as may not many be aware, very similar process do happen there too, as i hear about Higher Blackley de-industrialisation it certainly reminds me same process in my small city (around 80k citizens now with lose of 25k industrial work places) in fact i remember generation of people who ware acting in similar way in face off rapid "old world" annihilation. First struggle with big focus on helping to other locals who got same harsh situation, big brotherhood which falls in years to apathy and then disruption of social ties. Now my city is full of low paid works, and society gets used to take them, any who refused is now in England..People are rarely open to each other but infact 90% of low paid workers simply degenerated, culture is dead, and compeering industrial era to service based economy we clearly see that current age is new reality in which white man world is no longer existing, we feel helpless and prideless, we are loosing social instinct and beyond age of 30's, live seams freezing both in real world and social netservices. And this is not certainly perception of low skilled worker i live among engineers and i am one of them, however i almost earn the same amount of moneys as low payd workers in Sainsbury’s so think that my situation is same. To be true, white working class will be degenerated, in the west, in next 10 years, but who cares except us? we all are anti social when old man recalls world of Industrial prosperity and order..

Thank you for these videos.
I really found truth and sense in them. Especially the part about talking and listening to all parts of the community.

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